HSI Connect – Get a Passcode for Teleconsultation


  • This service is intended for 15mins of teleconsultation only.
  • Additional fees may incur with an extended teleconsultation, which we will charge to the credit card on hold at the end of the teleconsultation.
  • This excludes the cost of treatment, medication and other services.
  • Please note that the booking with passcode is generated via a credit card payment only. Please do not choose bank transfer/PayNow as a payment method for this service.

How It Works

  • Step 1: Select your attending physician, available date and time and proceed to check out by making payment.

  • Step 2: Retrieve your unique Passcode sent to your email after payment is made.
  • Step 3: Use your Passcode to enter the virtual consultation room just before your scheduled date and time.